We
Are Committed to Safeguarding Customer Information
In order to better serve
your needs now and in the future, we may ask you
to provide us with certain information. In order
to provide the consumer report products and services
you request from us, we may also obtain consumer
reports and other information from the national
credit bureaus. We understand that you may be
concerned about what we will do with such information
– particularly any personal or financial
information. We agree that you have a right to
know how we will utilize such information. Therefore,
we have adopted this Privacy Policy to govern
the use and handling of your personal information.
Applicability
This Privacy Policy governs our use of the information
that you provide to us or we otherwise obtain
in providing our products and services to you.
Our parent company, The First American Corporation,
has also adopted broader guidelines that govern
our use of personal information. First American
calls these guidelines its Fair Information Values,
a copy of which can be found on First American’s
website at www.firstam.com.
Types of Information
Depending upon which of
our services you are utilizing, the types of nonpublic
personal information that we may collect include:
- Information we receive from you on applications,
forms and in other communications to us, whether
in writing, in person, by telephone or any other
means;
- Information about your transactions with us,
our affiliated companies, or others; and
- Information we receive from a consumer reporting
agency.
Changes to Information
If you want to update or correct information you
have provided us, you can do so by sending us
a letter to 4 Executive Campus, Suite 200, Cherry
Hill, NJ 08002, or calling us at 1-800-457-3345.
If you want to correct information in a consumer
report we provide on you that you believe is incorrect,
you can do so through the dispute resolution process
provided under the Fair Credit Reporting Act or
other applicable laws.
Use of Information
We request information from you or obtain information
about you for our own legitimate business purposes
and not for the benefit of any third party. Therefore,
we will not release your information to any party,
whether affiliated with us or not, except: (1)
as necessary for us to provide the product or
service you have requested of us; or (2) as permitted
by law. We may, however, store such information,
including during the period after which any customer
relationship has ceased. Such information may
be used for any internal purpose, such as quality
control efforts or customer analysis.
Former Customers
Even if you are no longer our customer, our Privacy
Policy will continue to apply to you.
Confidentiality and Security
We will use our best efforts to ensure that no
unauthorized parties have access to any of your
information. We restrict access to nonpublic personal
information about you to those individuals and
entities that need to know that information to
provide products or services to you. We will use
our best efforts to train and oversee our employees
and agents to ensure that your information will
be handled responsibly and in accordance with
this Privacy Policy and First American’s
Fair Information Values. We currently maintain
physical, electronic, and procedural safeguards
that comply with federal regulations to guard
your nonpublic personal information.
CBA Information Solutions may, from time to time,
contact you via e-mail to inform you of changes
or updates to our site or products. We will never
send you a request via e-mail for any personal
information (e.g., social security number, account
number, date of birth, etc.). If you receive an
e-mail asking for personal information, please
contact our Technical Support Department at 1-800-457-3345
so we can take the proper action to protect you.
Material Changes in Privacy
Policy and Former Statements
Any material changes to our Privacy Practices
or security procedures will be posted on this
page so that you are always aware of what information
we collect and how we use it as well as the latest
material changes we make to our security procedures.
The effective date of this Privacy Policy is
July 1, 2004.
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